Learn about Cost and Coverage

Learn about Cost and Coverage

Genetic testing helps you and your family prepare for life. And our simple billing process ensures there are no surprises—we call it Peace of Mind.

How does the billing process work?

Insurance Claim.

We accept all types of insurance.
We will file a claim with your health plan, and they will send you an Explanation of Benefits (EOB). The EOB is not a bill.

Patient Responsibility.

9 out of 10 patients have no patient responsibility.
When there is a balance due, the average amount is $185 after deductibles are met.1

Our Commitment.

Our goal is 100% patient satisfaction.
We provide flexible payment options and financial assistance based on a review of your family’s financial
situation.2

We’re here for you.

Call our Financial Services team with questions: +1 855-209-1228

Please do not call your healthcare provider’s office with billing questions.

Frequently Asked Questions

We accept all types of insurance. We are a participating provider with many major health plans, state Medicaid programs, and Medicare. However, we may not be an in-network provider for your health plan. To find out, call us at +1 855-209-1228.

After the tests selected by your healthcare provider have been completed, you may receive a document from your health plan called an Explanation of Benefits (EOB). The EOB is not a bill. It summarizes the status of our claim to your health plan and describes what the insurance company perceives your responsibility to be. This can change over weeks or months as we submit for payment from the insurer. If you have questions regarding the amounts shown on your EOB, please call us at +1 855-209-1228.

At Progenity, we believe everyone should have access to genetic testing that helps families prepare for life. That’s why we offer the Peace of Mind program. To discuss your options, please call us toll free at +1 855-209-1228.

In some cases, the health plan may send reimbursement directly to the patient, instead of to Progenity. If you do receive a check from your health plan for our laboratory services, please call us at +1 855-209-1228, for instructions on how to forward the payment.

If you need to mail a payment to Progenity, please send it to: Progenity, Inc. PO Box 674425 Detroit, MI 48267-4425

Pay Online
  1. Progenity, Inc. internal data
  2. Except where prohibited by law or by health insurance plan. Program availability is not guaranteed and may be limited or unavailable in certain states or under certain health insurance plans. Progenity does not waive or cap patient co-pays, deductibles, coinsurance, or cost share amounts. Patients must meet eligibility requirements to qualify for financial assistance and must provide valid commercial insurance coverage information.