Technology can help assess risk for hereditary cancer

Hereditary cancer risk assessment is standard of care in obstetrics and gynecology (ob/gyn) practice. Chatbots can help assess who is at risk.

Implementing a workflow to screen patients for hereditary cancer can be challenging. We wanted to see if a chatbot could help support this workflow and accurately identify the right patients for testing.

What did we find?

  • More than 16,000 patients received chatbot invitations and 78% completed them.1
  • Patients demonstrated a high level of engagement and satisfaction with the risk assessment process.
We demonstrated that a chatbot can be successfully used in the clinical
workflow for hereditary cancer risk assessment.
This research was presented at the 2020 American College of Medical Genetics (ACMG) Annual Clinical Genetics Meeting, Digital Edition. Download the poster


  1. Dohany et al. Chatbot successfully assesses risk for hereditary cancer in obstetrics and gynecology practices across the United States. Poster presented at the 2020 ACMG. Poster presented at the 2020 ACMG Annual Clinical Genetics Meeting, Digital Edition